kubraplus Privacy Policy

When you register and use kubraplus, we collect the personal information neededto operate your account, process transactions, and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your login credentials, device information, IP address, and general location data to keep your account secure and to detect any unusual activity. When you make deposits or withdrawals, we collect the payment details necessary to process those transactions, though we do not store full card numbers or sensitive banking credentials on our servers. We may also collect records of your gaming activity, session history, and any communications you send to our support team. All of this information is collected only to the extent necessary for the purposes described in this policy, and we do not collect data that we do not need.

The personal data we collect is used primarily to create and manage your kubraplus account, verify your identity, and process your deposits and withdrawals in Philippine pesos (PHP). We use your information to provide customer support, respond to your enquiries, and send you important account-related notifications such as security alerts or policy updates. Your gaming activity data helps us personalise your experience on the platform, including tailoring game recommendations and VIP tier tracking. We may use aggregated, anonymised data for internal analytics to improve our platform performance and user experience — this data cannot be used to identify you personally. We do not use your personal data for unsolicited marketing without your consent, and you may opt out of any optional communications at any time by contacting our support team. We will never sell, rent, or trade your personal information to any third party for their own marketing purposes.

kubraplus does not sell or share your personal data with third parties for commercial purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary for them to perform their services, and always under strict data protection agreements. In certain circumstances, we may be required by Philippine law or a lawful regulatory authority to disclose your personal data, and we will comply with such requirements while taking reasonable steps to notify you where permitted. If kubraplus undergoes a business restructure or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other players or make any personal information publicly visible on the platform. All third-party partners we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection law.

We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the kubraplus platform is protected using industry-standard SSL/TLS encryption, ensuring that your information cannot be intercepted in transit. Access to personal data within our organisation is strictly limited to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and as quickly as reasonably possible. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your kubraplus account and to keep your login credentials confidential.

As a player based in the Philippines, you have rights over your personal data under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. You have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and request a copy of your data in a portable format. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe. Please note that some requests may be subject to legal or regulatory obligations that require us to retain certain records, and we will explain any such limitations clearly when responding to your request.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account information is generally retained for the duration of your active account and for a period of at least five years after account closure, in line with anti-money laundering and gaming regulatory requirements. Transaction records are kept for the minimum period required by Philippine financial regulations. Data collected for identity verification purposes is retained in accordance with the requirements of the relevant regulatory authority. Once the applicable retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account and data, we will process your request promptly, subject to any legal obligations that require us to retain specific records.

kubraplus uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use the site so we can continue to improve it. Essential cookies are required for the platform to operate and cannot be disabled. Functional cookies remember your settings and preferences to provide a more personalised experience. Analytics cookies help us understand how players navigate the platform, which pages are most visited, and where improvements can be made — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. For more information about the specific cookies we use and how to manage them, please contact our support team.

This Privacy Policy was last reviewed and updated in January 2025. It applies to all players using the kubraplus platform in the Philippines. We recommend checking this page periodically for any updates.